How to File a Complaint

A complaint may be submitted to the TCIHRC by any individual in the Turks and Caicos Islands, regardless of their legal status. If you believe your human rights have been violated, we are here to help you. Follow the steps below to file a complaint with us.

File a Complaint

HOW TO FILE A COMPLAINT

  1. Prepare Your Information

Gather all relevant information and documents related to your complaint, such as:

  • Your personal details (name, address, contact information)
  • Details of the incident (date, time, location)
  • Names and contact information of any witnesses (if necessary)
  • Any supporting documents (emails, letters, photos, videos, etc.)
  1. Complete the Complaint Form

For your easy access, we have provided several ways for obtaining a complaint form. These include:

  1. Submit your complaint

There are three options for submitting your complaint and you are free to use whichever is most convenient for you:

  • Online: Upload the form and documents via our online portal.
  • Email: Send the form and documents to tcihumanrightscomission@hrc.tc.
  • In Person: Visit our office at Cabot House, Suite C-104, Leeward Highway Providenciales, TCI
  1. Investigation Process

Once we receive your complaint, we will:

  • Send you an acknowledgment of receipt confirming that we have received your complaint
  • Assign a case number for your reference, and an appointment will be set

Our team will then review your complaint and may:

  • Conduct a preliminary interview
  • Contact you for additional information or clarification
  • Interview witnesses (if necessary) and gather further evidence
  • Keep you informed about the progress of the investigation
  1. Resolution and Follow-Up

After we have completed the investigation, a formal letter will be written to notify you of any actions taken and the outcome. If for any reason you feel that the resolution is not satisfactory, you may have the option to appeal the decision.

CONFIDENTIALITY

If you require help or have inquiries regarding the complaint process, please do not hesitate to reach out to us. We handle all complaints with the utmost confidentiality and respect for your privacy. Your information will not be shared without your consent, except as required by law.

    ADDITIONAL INFORMATION

    If you believe your complaint requires immediate attention, please contact us at (649) 941-5343 or see us in office at Cabot House, Suite C-104, Leeward Highway Providenciales, TCI (Monday to Friday, 9am to 5pm).

    Thank you for taking the step to protect your rights!

    File a Complaint

    Disclaimer: This page is intended to provide general information about the complaint process at the Turks and Caicos Islands Human Rights Commission. For specific advice and assistance, please contact us directly.